I am having problems with the phone getting warm and draining the battery even with the phone turned off. This has happened twice. Both time was on a coast to coast flight. I would turn the phone off for the flight, but the case would get warn during the flight and continue even after landing until the battery was complete drained. This caused me to lose all my info twice. During this high battery drain period the display also showed some anomalies like stray pixels light that should not be or vice versa. Has anyone had this happen or have any suggestion what is going on?
Originally posted by ckw I am having problems with the phone getting warm and draining the battery even with the phone turned off. This has happened twice. Both time was on a coast to coast flight. I would turn the phone off for the flight, but the case would get warn during the flight and continue even after landing until the battery was complete drained. This caused me to lose all my info twice. During this high battery drain period the display also showed some anomalies like stray pixels light that should not be or vice versa. Has anyone had this happen or have any suggestion what is going on?
A few people have reported this kind of thing. I think there may have been a bad batch of batteries. Certainly call kyocera tech support or take your phone into VZW and at the least have them swap out the battery if not the whole phone. This is probably not safe (bad Lithium Ion batteries can catch fire).
I have experience this problem. I found that I had loaded on some software to the phone that corrupted the phone software. Move or rename your backup file in the Palm directory and then do a HARD reset. Sync and see if it fixes the problem. I later started loading back on files/programs one at a time. Not sure what the problem was but I have not had it again.
I have the 6035 and had a similar experience. The clue here for me is that you were on a transatlantic flight.
The battery on the 6035, at least, doesn't last for poo if it is looking for analog service, which is what it does when it can't find digital signals.
So it sits there and hunts. The constant drain of hunting, if I'm right, would account for the warming: It got hot because there was current flowing against resistance.
If I'm right.
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ctman mentions software that I loaded may be the problem and to try hard reset. The smartphone did hard reset between the flights and I did not reload anything. So the second time the phone was in it virgin state.
DCookinLB mentions that the phone might be looking for service. The phone was off during the flight, so hopefully it is not searching during the flight. The FAA might not like that. Additionally, it continued to overheat even after I was back on the ground, had turned the phone back on, and had digital service.
Re: Re: Phone becomes a handwarm and drains battery
Quote:
Originally posted by alanb ...(bad Lithium Ion batteries can catch fire).
When good batteries go bad... tonight on Fox!
But seriously, I hope you have an SD card in your phone and that you own and use BackupBuddyVFS (automatically). That would save your arse on a long trip.
If you don't have it, you really need to get it before your next wipeout.
sorry for the huge bump but i am having the problem described above. a fully charged battery will drain within a matter of hours, the phone gets noticeably warm, and i am noticing weird pixel patterns on the screen.
is there an established solution or at least explanation for this problem? i have already tried a soft and hard reset. please help thanks
Wow and I thought it was just me. I have had this happen on two flights. I narrowed it down to having the phone crash and reset thus having the phone side turn on again. I thought maybe it kept searching for service until it died.
But why crash on a flight? Seems odd. Needless to say I learned about the energy saver app and the virtues of a proper card back up utility.
it seems to be working better now. what i did is remove the battery overnight, which of course resulted in a hard reset. maybe there was some electrical overcharge or current problem, and that leaving it to drain out without power somehow resolved that??? i have no idea..
anyway, thank goodness for backupbuddyvfs...that program saved me on more than one occasion!
yeah probaby was in analog mode when searching for service...
for those of us who are used to analog and bag phones oe fester year, you know these puppies got so hot you could cook eggs on them... 5 W was a lot of juice near our heads...
since it seemed to be an isolated incident, i would wager its the analog radio cranking the juice out to find a signal...
1. turn off phone
2. fly - phone/PDA not used in flight
3. land and find that PDA has crashed and battery drained.
4. reset, recharge, go on with life.
I don't fly enough that I bothered to complain.
I'm already on my second phone from the SRCP problem and both phones have intermittantly experienced the "crash and burn" related to flying.
I recently flew both to and from the Dominican Republic from Toronto -- 4 hour flight.
Both times, I had the phone off in the air but spent much of the time listening to MP3s, fiddling with the PDA, and playing games -- generally using the PDA about 70% of the time. I found no unusual or unexpected problems.
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