hey, did you guys see this?

reviewLAB.net » HTC Users Consider Class Action Lawsuit Over Lack of Driver Support

i dont understand what their legal issue is...

I think it has to do with the lack of support for their devices. It makes sense to me because the Touch (Vogue) can and does support many software upgrades. But they can to come from different 3rd parties all becsause HTC wouldn't or couldn't do it. The whole time they are announcing and releasing newer phones-Touch Diamond, Touch Pro. It makes me feel left out. Makes me feel there is no support because I don't have the latest phone.

I realize that there is no real legal stance as HTC never promised, in writing, that they would update this phone. But at the same time,when I have to search for a 3rd party program so I may view the weather for my city, or fiddle with the registry so that Activesync doesn't pop up every time the time changes, etc. etc. C'mon people!! This phone was released last November and here it is July and I've got no update or support from Sprint or HTC. Why isn't there an official ROM yet?!?

I think part of the problem is that HTC has a jones for Android.
The Engadget Interview: Peter Chou, CEO of HTC - Engadget

I'm just plain fed up and tired of rumors. I'm disspointed that a device with such potential was and is being ignored by its creators. It's like the Touch/Vogue was a stepping stone for the newer stiff they're focusing on. What is the reasoning behind this? Was this phone an experiment in R&D? What's the deal?

So, Dreds71 how do you really feel?

J/K I agree with every word.

It's kinda sad how much HTC has neglected the touch. Its been one of their best selling phones and their still pushing the Touch Dual out here. Word has it a CDMA Touch Dual might even make a appearance and yet the HTC support has been almost non existent.

I think the big reason HTC is able to release and not support phones is because of how many people flock to them. They are the largest Windows Mobile seller on the market now. Still does not give them any excuse not to update their phones to fix what should have been fixed before they even hit the retail channel. I don't think many people dropping a large amount of cash on a phone to discover it's still basically running beta software. Even the Diamond isn't performing as well as it should, but the HTC loyal keep saying HTC will fix the issues, but so far the only issue has been running a cooked rom. That's fine for the technically savvy people, but the general consumer isn't going to be doing that and they have no right at all to have to deal with a phone with bad software on it.

I'd personally go on to complain about their build quality as well because they have gotten really cheap. Especially with their slider phones that are far too lose. It's awful holding a Samsung i760 and then holding a HTC xv6800 or SMT5800 as you can instantly tell just how cheap they are.