Originally posted by alabij At this stage in the 6315's life I don't really think people need to explain why they hate it. Enough of people like me already do that. This device was a major rip-off. The onlyreason I bought it was because it was the only PPCPE with bluetooth and wifi from T-Mobile, which apparently has the best service in my region.
At least you explained why you got it in the first place, alabij. I'm not defending the h6315... it is obvious that the luster wore off within one month of its release. Like I said, I have moved on also.
Supposedly, HP is working on the next generation HP PDAphone. Who knows what it will be. I don't like the fact that HP went to great lengths to keep this a secret and then when it came out it got panned... gee, no user feedback? Bad ratings? Bad process? Anyone? The h6315 has put a big wedge into what used to be a great working relationship with HP.
Anyway, I guess I just don't like people coming into the forums and taking a pot shot without at least identifying what they are shooting at. Some features still don't work correctly or are poorly implemented. (That pretty much goes for all PDAphones.) Many people are still using their h6315's without much of a problem because they were able to adapt and overcome. Some of those people did so with our help. We are here to help.
I agree with you jpmihalk. However, I think it is a valid point that people have explained and explained the probs and shortcomings of the 6315 that when someone gets on and says POS - Everyone pretty much knows what they mean.
I still prefer to explain things myself. However, if you noticed, some people come on here and simply say, Great device, the best I have had, etc... No real details about why they feel that way.
It doesn't bother me either way, but I agree with your point...
P.S. you said people are still using their 6315 without probs due to overcoming and adapting and some of those people had help from this forum.. I am using mine and I am asking for help... I listed a fair amount of probs in my earlier message on this thread and have not heard anyone mention a possible remedy to the freezes, BT, etc.. I don't mean that statement in a smart a** way, I am just asking for help IF there is any that can solve some of these issues.
Originally posted by joey123 My 6315 locks up in different apps at different times for no apparent reason and with no consistency with which to try and discover why its doing it. It will lock up when I use the phone, it will lock up in sleep mode, it will freeze up on the today screen, and the only thing it still consistently does is locks up when I open an Inbox message and have either windows media or phone open also and click "OK" at the top of the screen and it tries to go back to the app open and it locks up. I know that was a hell of a lot to type in one run-on sentence and I hope it was understandable. I have to do a minimum of 3 soft resets a day.. I miss calls because of it also.
MS Voice Command will sometimes simply not work???? The device won't freeze up, VC just wont work? I do another soft reset and it works again. Don't know why and don't know if its MS Voice Command, but the other apps work consistently, unless the device freezes.
I forgot to mention the main problem, and the point of this thread, the BT still does not work. I bought this pda phone, knowing how bulky it is, to use BT headset for calls and have it in a nice case on my belt so I would not have to hold this block to my ear. So far I have gone through two BT headsets and discovered the BT issue and returned them and have not used one since. I got the nice case, just not able to use the headset.
Sounds like you have the standard memory management issues of a Pocket PC. The more apps you have running (and the more automation you are using) the more memory you are using. What apps did you load since getting it? Do you use a memory manager app like HandySwitcher that allows you to REALLY close apps instead of the tapping on "X" and the app runs in the background? Do you have Today plugins that are trying to connect to the internet every so often? Did you load apps into Main Memory or into the iPAQ File Store (good) or to SD card (better)? All of those suggestions can help make your experience more manageable.
As far as Bluetooth goes, yeah, it isn't perfect at all. In fact, it's sometimes unusable. I have used a Jabra BT200 and a Motorola HS820 with my h6315 and they both paired (after a bit of a wait) and worked. The new BT drivers in some of the threads from mswlogo can help stabilize the BT stack and connect more reliably.
I just want to point out that BLUETOOTH in itself is pretty unstable and unreliable not to mention unsevure. The BT standard still has some major tweaking to do. So the BT issue though significantly apparent on the 6315 is not unique to the device.
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Originally posted by jpmihalk Sounds like you have the standard memory management issues of a Pocket PC. The more apps you have running (and the more automation you are using) the more memory you are using. What apps did you load since getting it? Do you use a memory manager app like HandySwitcher that allows you to REALLY close apps instead of the tapping on "X" and the app runs in the background? Do you have Today plugins that are trying to connect to the internet every so often? Did you load apps into Main Memory or into the iPAQ File Store (good) or to SD card (better)? All of those suggestions can help make your experience more manageable.
As far as Bluetooth goes, yeah, it isn't perfect at all. In fact, it's sometimes unusable. I have used a Jabra BT200 and a Motorola HS820 with my h6315 and they both paired (after a bit of a wait) and worked. The new BT drivers in some of the threads from mswlogo can help stabilize the BT stack and connect more reliably.
Anyway, I hope this helps.
What I placed on the device was Microsoft Voice Command (Main Mem) and I had the mentioned probs. I then got a new unit and put VC back on with no other apps and still had the probs. I then got Tmo to give me another unit (Unbelievably) and put MS VC on it and still had the same issues. BUT, this last unit does have better RF and signal strength by about one bar.
I then put Spb Pocket Plus on because I heard it seemed to make other peoples PPC's run better. It started freezing up more than before. I then put Tweaks2k2.net on it and it still acted about the same. I got irritated, due to missing calls from it being frozen and I did not know it, so I removed spb pocket plus and tweaks and it did not freeze up as frequently as before, but I still have apps like VC and the phone app just freeze the unit.
I got the new XIP update and also touchfix when all of this was going on. I will say that the freeze ups on the today screen improved some with Touchfix.
I then put battery backup on it so I would have an app to close the apps completely and it seemed to run a little better, and I also put an app called Pocket Breeze on it for my appointments. Battery backup with Pocketbreeze running in the background all the time cut my battery life way more than expected. So I removed Battery Backup Pro and left Pocket Breeze. I then got Netfront v3.1 and it works great. I put Netfront in the IPAQ File Store also. No probs at all. No freeze ups with Internet at all and its a little faster when browsing.
Like I said, Internet and Email is good. Overall, I still give this Device a Rating of 1 out of 5 being the highest also.
Thanks for the feedback though. If there is something else that will help with stability with this device, it is greatly appreciated.
As far as crying wolf, I don't get what your saying? But your right that you just try to fix what you can and move on. I have been trying to do that. Thanks..
Bluetooth on h6315 needs work (new firmware/drivers) but it has potential. With Logitech Mobile Freedom, I am able to maintain headset connection across 2 floors in my house. That means that for the first time, I can leave the phone in the area with best reception and roam freely without affecting cell signal strenght.
I'm also able to initiate/terminate headset connection from the headset itself and, about 90% of the time, IPAQ will reconnect after soft reset or out-of-range situation. At the same time, it will drop it (no reconnection) about twice a day.
As far as PDA functions, I have no complaints. It seems to be as stable as any other PPC I've had - that's with conservative approach to apps, since I wouldn't let any conflicting program interfere with daily tasks, crash the phone etc.
The phone portion of h6315 is a different story. Mine has rather weak reception, makes annoying noise, echo on the other party's end and often fails to dial. A free-after-rebate Nokia would do a better job.
I'll get an external antenna and try to live with all of the shortcomings.
Same with me. People tell me I sound so far away on the phone. The echo is caused by the AGC being on. It takes a couple of secs for it to adjust the mic to the right gain, hence the echo. This is truly a bad phone. I'm planning to sell mine then buy the HTC from Cingular. It's not a perfect phone but it sure beats this junk.
On another note. Has anyone found a solution to the clicking sound on the HP bluetooth headphones.
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BT Sync w/Dell Inspiron 600 through generic BT dongle
Motorola HS 801
Nokia Phone (don't remember the number but friend and I were checking it out and it did link)
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Originally posted by ret2961
Void the warranty? I fret not. You crazy b*stards can fix anything....
Originally posted by cojsl **Problem** incoming calls with my HS810 MUST be answered from the button on the HS810, otherwise, callers can't hear me. Outgoing calls always sound fine. Another poster on another thread here had the same issue.
Yes. I have noticed the same thing with the 801. Until I saw your post, I thought it was the horrible phone reception. Maybe a little of both
Well, I just spoke with TMo for over an hour, trying to resolve a GPRS connection issue, which did not get resolved. In the course of our conversation, I asked the technician about the elusive "Bluetooth Patch." He quite frankly said that there is NOT a BT patch, and any patch that would modify the device, would have to come from HP. I debated the issue with him, stating that TMo sold the device, touting all the great features, to only have them not all work. He said he "felt my frustration" but that TMo has no patch, and did not know of any patch. I eventually got up to "Advanced Technical Support" and spoke with a lady this time around. She also said there was not a BT patch...
We have been jerked around since the device was released. It may be time to get a petition together, and set forth a plan of action, whatever it may be...
KORBEK
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Originally posted by korbek Well, I just spoke with TMo for over an hour, trying to resolve a GPRS connection issue, which did not get resolved. In the course of our conversation, I asked the technician about the elusive "Bluetooth Patch." He quite frankly said that there is NOT a BT patch, and any patch that would modify the device, would have to come from HP. I debated the issue with him, stating that TMo sold the device, touting all the great features, to only have them not all work. He said he "felt my frustration" but that TMo has no patch, and did not know of any patch. I eventually got up to "Advanced Technical Support" and spoke with a lady this time around. She also said there was not a BT patch...
We have been jerked around since the device was released. It may be time to get a petition together, and set forth a plan of action, whatever it may be...
KORBEK
I just had a support phone call where I spoke to seven (7) T-mo employees. (I wish I had recorded the past 3 phone calls to T-mo. Some of the ignorance and misinformation is astounding). Anyway on the most recent call I finally spoke to a Tier 3 tech in Wireless Data Services who told me that frankly GPRS over BT with this device just doesn't work. She was very nice and sympathetic and agreed that it was unacceptable that this problem has gone on for so long. She said that HP, MSFT and T-mo all knew about it but that she didn't know what was being done about it. She said to check back in a "couple of months" to see if they had a fix.
I finally spoke to a Tier 3 tech in Wireless Data Services who told me that frankly GPRS over BT with this device just doesn't work
It might not work for Tier 3 technicians or some of us, but there are people around with working setups, so it DOES work.
What also DOES work is unlimited data over GPRS (e-mail, http and https) for $4.99 a month. You just need to use T-Mo proxy.
I can say it because I'm typing this on a laptop tethered over bluetooth to h6315. I'm getting consistent 35-40 Kbps over GPRS and yes, I'm on good old T-Zones.
Originally posted by Luzor It might not work for Tier 3 technicians or some of us, but there are people around with working setups, so it DOES work.
The Tier 3 tech isn't using the BT patches (3100, 3500 etc) discussed in these forums...
Quote:
Originally posted by Luzor What also DOES work is unlimited data over GPRS (e-mail, http and https) for $4.99 a month. You just need to use T-Mo proxy.
I can say it because I'm typing this on a laptop tethered over bluetooth to h6315. I'm getting consistent 35-40 Kbps over GPRS and yes, I'm on good old T-Zones.
What settings do you mean by "T-Mo proxy"? Thanks for any clarification.
On a $4.99/month T-Zones plan HTTP port 80 needed for web browsing is blocked. But, just like Cingular, T-Mobile keeps a way for certain phones to use advanced features - so they maintain a proxy server which we can use for browsing.
If you want to browse on h6315:
Start>settings>connections>connections>advanced>select networks,
Under: "Programs that connect to the Internet.." create a new connection (let's call it XYZ) with same settings as "T-Mobile Connections" with the same modem (cellular line GPRS). When you go to edit "XYZ" connection, you'll notice that it has "Proxy Settings" tab; tap on it, check "This network uses a proxy server...", type in: 216.155.165.50, tap "Advanced" and under HTTP change port to 8080. That's it, connect using XYZ.
If you want to browse on tethered laptop:
Note: this DOES NOT require the above changes on 6315
I assume you are using Internet Explorer, already paired the devices and created bluetooth dial-up connection on the laptop called "BT". In Internet Explorer, click tools>internet options>connections, double-click "BT" connection listed there, click "use a proxy server for this connection.." again fill in 216.155.165.50 and port 8080, no need to change anything under "Advanced".