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Old 03-23-2006, 01:00 PM
     
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just got g1000- computer doesn't recognize it

I already have Activesync installed on my computer, but when I hook up the G1000-- it tries to find installation software for a generic USB device.

I do not have the companion CD.

Is there software on that CD that would be helpful-- there ought to be somewhere where I could download that. Does anyone have it?
 
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Old 03-23-2006, 04:24 PM
     
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Quote:
Originally Posted by ecarlclay
I already have Activesync installed on my computer, but when I hook up the G1000-- it tries to find installation software for a generic USB device.

I do not have the companion CD.

Is there software on that CD that would be helpful-- there ought to be somewhere where I could download that. Does anyone have it?

Try restarting the G1000 and the PC and try again?
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Old 03-23-2006, 06:27 PM
     
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is this yoru first sync?

what version of AS are you using?

did you use an older ppc device before the g?

does the G charge fine in the cradle?

have you hard reset the deivce?
 
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Old 03-24-2006, 08:45 AM
     
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Quote:
Originally Posted by Marctronixx
is this yoru first sync?

what version of AS are you using?

did you use an older ppc device before the g?

does the G charge fine in the cradle?

have you hard reset the deivce?
I removed activesync 3.7, then I upgraded to activesync 4.1 and it worked.
Thanks Guys
 
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