03-20-2008, 04:27 PM
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Join Date: 03-20-2008
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PDAPhone: Sprint touch
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Carrier: sprint
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good ol sprint:
Dear Mr. murray,
Thank you for your reply.
I can understand that you need to change your touch phone with Mogul (PPC 6800).
Going ahead I have taken ownership of your case and have sent the a new Mogul phone along with the return kit for HTC Touch phone. The new Mogul phone is in exchange to the touch phone.
You will receive the new phone and the return kit in 3 to 5 days time. Once you receive the new phone and the kit, please return the defective phone to us so that your account is not charged with the cost of the phone.
We appreciate your long term association with Sprint since October 2003. We are always here for you.
Sincerely,
Vicky R.
Sprint

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