I ordered a phone from sweetsilvana on ebay. The seller had a 98.5% positive feedback so I decided that was good enough for me.
I emailed the seller through ebay and asked that the phone be shipped ASAP. There was response to that email within 12 hours stating that it would ship within the next 24 hours. Within 4 days after that I received the phone.
The phone was advertised as NEW but said that they were demonstrators in the stores and had never been activated and that any scratches or marring on the phone was small and due to "tinkering" with them in the stores. That was fine with me.
After I took the phone out of the envelope (no bubble wrap or any cushioning material, but was also in a small USPS shipping box) I did notice the marring and scratches that I expected, although a bit more that I expected. I then noticed several dents and scrapes on the antenna; those are signs of being dropped. Ok, I'll accept that as long as the phone works. I had to charge it do to a drained battery. I could not get the male end of the charger to stay securely in the phone. Every time the phone or charging cord was moved, the phone stopped charging. I tried my old charger (same kind) and it would not stay in the phone either...very sloppy and loose.
Then I went back to the sweetsilvana feedback and started to read all of the negative comments...oh BTW..after my payment (paypal) was received by sweetsilvana I asked him to please pose feedback for my prompt payment, his email response was AFTER I post positive feedback for him he will do it for me. So, back to the negative feedback, all of the negative feedback that I read stated that the phones were not as described or were faulty and to stay away from this seller. They also said that he would not respond to emails. His reply to these people was that they did not try to call him first to dispute. So then I tried google his address that is found on the package he sent and it came back to various phone numbers, 914-739-3273 , .800.794.5881. After calling the number I found that his answering machine states his name as Frank Tetro. He answered the phone when I called back again. I told him of the problem and he asked me if I was sure that the problem I was having was with the phone and not the charger. I Told him that I used different chargers with the same results. I mentioned to him that I saw several negative feedbacks for him and he responded that none of those persons gave him a chance to correct the problem before leaving negative feedback. I told him I would be more than happy to leave positive feedback once this transaction is complete. He stated to send the phone back to him and he will pick a "mint" phone to send me and that sometimes verifying that the phones charging receptacles work correctly can be "tricky".
I sent the phone back that same day and I confirmed that he received it via his signature.
It was delivered to Frank Tetro 11 Sonoma rd. Cortlandt Mannor NY 10567.
When you do a Zillow search, that comes back to a residence as confirmed on the tracking information.
The same name, address or phone number is linked to sweetsilvana (ebay), Tessies-Toys.com,
spectrepc@optonline.net and others that are listed in this thread.
I contacted PayPal as a precaution on how to proceed, and told them that I will wait to give him a chance to send a working phone but that all of this negative reporting I have been hearing about this individual prompted me to call and get some advise.
I emailed him to let him know that I have confirmation that my phone has arrived back at his place and have a signature of acceptance for my shipment. I asked him to please email me when the replacement is shipped.
I will keep you all advised as to the progress of this seller from my experience.
As a side note, If you go to the sweetsilvana "me" on his ebay page, it states "I am a stay at home mom trying to make some extra money...."