EDIT: I updated my setup in Post #4...
Hello all
So I thought I would start a thread to discuss setting up the Palm Pre with Exchange ActiveSync (EAS). Here's Palm's web site instruction for setting this up.
Palm Support : Palm Pre Sprint - Setting up email accounts
As of the writing of this post Palm has this statement at the start of their support FAQ on the subject:
Quote:
About Exchange ActiveSync (EAS) and security policies
Palm webOS Exchange ActiveSync (EAS) does not support EAS security policies. Palm understands that some business customers need support for specific EAS policies. We are developing webOS support for EAS PIN and password enforcement, as well as EAS remote erase, and hope to announce these new features by mid-August 2009. The features will be delivered to Pre phones as they become available through the over-the-air update system.
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No doubt its still being baked. I was wondering what success others are having at setting this up. I just spent several hours trying to set this up for someone to no avail. I would like to set up a procedure here that others can refer to that will make this work.
I'm getting a SSL error and the date and time is not correct. What I did (that works with every WinMobile phone) doesn't seem to work with the Pre I had.
1) I loaded the web cert from the website where one would access OWA. The cert is installed through the Certificate Manager. Or you can go the OWA site and authenticate the certificate from there, that installs the cert into the Certificate manager as well..
2) input settings for the account:
User Name:
Password:
Mail server: Here I used the FQDN mail server name: ie mail.mydomain.com
Domain name: here I used the internal domain name ie: mydomain.local.. This setting I'm not sure about because the Support FAQ is not very specfic about what this refers to. But I figured if it is going to authenticate against the same cert that is used for OWA it must want the internal Active Directory name.
Given Palms statement in the FAQ and the amount of confusion on other sites I figure we will have to wait it out until Palm gets the implementation correct.
Mark