I can chime in on this one.

I had to call Verizon yesterday because my POS 6800 totally locked up on me and would not boot past the Verizon splash screen. The only thing I could do with it is to soft-reset and watch it get stuck on the splash screen or remove the battery to turn it off. Verizon is sending me my 3rd 6800 (refurb of course) since August of 2008 so obviously they have them back in stock.

The stupid thing is that I'm vacation and they are sending the replacement to myhouse so it's not even like I can go into the store and pick up another one because the stores don't carry the 6800 either new or refurbs so I won't have phone service until Wed since it ships today. .

Just really tired of Verizon's lousy phones not work like they're supposed to and if it wasn't for the network I'd have left a long time ago.

****EDIT*** Just got my replacement device today and the damn thing has a bright white spot on the screen with two other faded ones also just above and to the right. I called Verizon immediately and they are now sending me my 4th 6800. I asked about swapping out to something else and they told me no. I'm either going to pay the EFT (90.00) or wait until my contract expires in Dec and get another phone/carrier.