02-25-2009, 12:38 PM
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Join Date: 07-05-2004
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Location: New Orleans, LA
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PDAPhone: PPC-6600
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Carrier: Sprint
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Quote:
Originally Posted by hceuterpe
I know the motive behind this, you want something in return for all those cell phone insurance payments. However I have to admit, lying that your Mogul was rendered unusable, and in reality instead, intention of wanting to upgrade your phone to me has underlining tones of fraud. You guys might want to be careful on this, Sprint may catch on and you might get hit with more than just cancelled service.
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There's no suggestion of fraud in any of this. After over 18 months of hard use, my phone was damaged physically and the dial button does not work very well, if at all. I was quite candid with the Asurion rep as to what I wanted and why. As a courtesy to a long-standing customer - I've been through several Samsung, Kyocera and HTC phones for over ten years - she accommodated my request. She also told me that they were out of PPC-6800s at this time. Asurion will be getting my PPC-6800 in the mail and they will be able to verify its damage.
Also, I am not under a contract at this time. Had Asurion and Sprint required me to sign a new contract and pay $300 to $400 for a new phone, I would have obviously considered going to Verizon, AT&T or some other carrier. Due to the Asurion rep's action, I and my family's monthly tab to Sprint and Asurion will continue at least for the time being.
Last edited by gjhuff : 02-25-2009 at 01:11 PM.
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