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Old 12-04-2008, 06:19 PM
     
  #266 (permalink)  
tech_head
Das Uber Tech Geek
Join Date: 08-16-2006
Location: SF BAY AREA
PDAPhone: Samsung i760
Carrier: Verizon
Headset: BT5020 - JABRA
Posts: 98
 

Hi,

Well after multiple calls and talking to CSRs, Verizon sucks.
I'm on my 3rd i760 and I have the issue with t talking to the switch.
This is firmware independent. I've had all three firmware versions 6.0, 6.1V1 and now the latest. I will frequently not be able to make a call because the device can't talk to the switch. no amount of *228 and resets will fix the issue.
1 out of 6 calls fails.

So I'm on the phone with a CSR and she tells me to spend money to upgrade to a different phone or take another i760 that will probably have the same issue. Did I mention I'm on my third device. She offered a 6800 but it's wider than an i760 so it won't work with the cases I have.

Verizon - Screw you! CAN YOU HEAR ME NOW?
 
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