Sure as hell i deactivated my old i760 activated the replacement synced it set all settings went to internet doesnot work called tech support talked to three dif people the tech said i should have never got that phone as a replacement she set me up for a 6800 and reactivated my old phone till i get the 6800 on wed why make me go through the pain i told the last rep the i760 would still have prob he sent it anyway