People I talked to on the phone were worthless... they said they had heard of absolutely no problems with the i760, that it was basically a perfect phone. Tried to get me to *228 when I told them it locked up constantly/has trouble waking up.

Maybe the verizon store will be more helpful... I don't have the evdo issue (but enough others), but my warranty expires in 3 days and I might as well try for a new phone.