They ought to, this thing is a giant POS. I am constantly having to reset mine because of it going to sleep and not waking up, or having data stalls.

I love the WM device but am tired of having to deal with its wankiness. I have all of the same functionality minus the phone on my ipod touch now that i use on my WM device. I am tired of crap software and hardware on these WM devices.

This is my 6th pdaphone and none of them were as good as advertised. I don't jam mine up with a bunch of 3rd party software and hacks and it should work better.

The only problem with the recall, is the rest of their inventory are even bigger POCs. I have a 6800, a 700wx and have played extensively with a 6900 and the HTC devices are of much poorer quality and the WX has a tiny screen.

Come on Verizon, where is the good hardware. Oh I know, you have "the network" you don't have to have good hardware.