I appreciate the kind words. And, I know what you mean about noise. I know that one site had over 10,000 posts I think before the Treo 600 was even available! One thing that helps us is our FAQ database. By moving answers there, to a place that is easy to navigate, I think we avoid a lot of the repetitive questions over time (but not all). The challenge is getting the FAQs updated... something I'm a little behind on right now. I'm going to do a major sweep of the Treo 600 FAQ content next week when our promotion is over. My guess is that I'll be able to add about 40-50 FAQs there. The FAQ page is completely usable in the mobile form as well.

For those listening, anyone can input an answer into the FAQ database!

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Mike - Been Converged?