View Single Post
Old 07-14-2008, 09:06 PM
     
  #37 (permalink)  
m_kranzler11
Registered User
Join Date: 01-10-2008
PDAPhone: Samsung i760
Carrier: Verizon Wireless
Posts: 52
 

Quote:
Originally Posted by jlenkows View Post
OK... I have a 760 that has no number on it (for now). Started the upgrade and all was going fine until about 80% when the phone rebooted and got stuck at Download Failed, EBoot Download Failed. Now it's stuck at Clearing Data.

I called Samsung and they told me that I need to send the phone back to them or take it to VZW. I chose VZW.

The arrogant SOBs at VZW did nothing but completely dismiss me. They wouldn't do a thing. Mind you I am the admin for a 300+ line account and told them to put the device onto another line temporarilly and they told me to basically scratch.

I left.

I tried the Emergency mode, but can't get past it.....

Any thoughts?????
I have the same situation, only when I called the FRU replacement line all I told them was that I was doing a hard reset to start from scratch and I told them what it said on the phone and they are sending me a replacement. I should have it wednesday. Any suggestions on what not to do so this doesn't happen again? It just failed after starting to upload the new rom to the phone.
 
m_kranzler11 is offline   Reply With Quote