OK... I have a 760 that has no number on it (for now). Started the upgrade and all was going fine until about 80% when the phone rebooted and got stuck at Download Failed, EBoot Download Failed. Now it's stuck at Clearing Data.

I called Samsung and they told me that I need to send the phone back to them or take it to VZW. I chose VZW.

The arrogant SOBs at VZW did nothing but completely dismiss me. They wouldn't do a thing. Mind you I am the admin for a 300+ line account and told them to put the device onto another line temporarilly and they told me to basically scratch.

I left.

I tried the Emergency mode, but can't get past it.....

Any thoughts?????