Bill, that procedure DOES sound pretty cumbersome. For all I know, maybe my phone ends up doing much the same thing but with Verizon's Access Manager software doing all the work. I would think Sprint had a better procedure. Maybe their tech support can help. No, not the dorky Sprint tech support meant for the masses but their data people. When I was a Sprint customer (I had a Palm-based Samsung i500 with Sprint's Business Connection Personal Edition which pushed my e-mail and appointments out to the device from my office desktop PC until January of this year when I switched to Verizon in connection with joining a firm with their own Verizon plan) I found that they were usually quite helpful and knowledgeable. Of course, they were not dealing with, ahem, any Microsoft software. They had their own direct dial number--none of this trying to talk to a robot or even worse their main tech suppport people who were essentially worthless. The number was 866-818-1944 but I can't vouch that it still works--or that the data tech support group has not been disbanded.

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Al

Started with the i500 then VZ8600 and now trying a Blackberry Curve. Still hoping the Palm star will rise again but wondering if an iPhone is in in my immediate future.