04-05-2008, 09:27 PM
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Join Date: 08-27-2003
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Location: Sacramento, CA
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PDAPhone: Kyo7135>Sammy i730> i760>
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Carrier: Verizon
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Quote:
Originally Posted by Dominick_7
Hey man long time no see. Thanks. Yea for a lost device you are correcto but I have never done that and never dealt with Assurion. How was the process with them? Horrible or what? Do they tell you what you will get or do you now have a choice with that lawsuit and all..I don't remember getting any refunds from that either now that I think of it..
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Oh I been around... mostly lurking in the i760 forum... so whats your story... did it break or are you planning on losing it?  If you call VZw you can get a warranty replacement. After the first year it'll cost $50.
If you have insurance a call to Assurion is pretty painless. It'll cost you $50 (they bill a credit card) and you return the phone. They hold your credit card for collateral. If you have the lose coverage plan (the 5.99/mo plan) then can get a replacement for lost or stolen phones too. I think both avenues will try and replace the phone with the same or equivalent model... I know with Assurion you can get them to give you a different phone if you have a good reason or they don't have your model in stock. But you must talk to Assurions Tech Support, not thier regular CSR's, they are the one's that are authorized to do those kind of requests, so Ask for tech support first. Hope that helps
Mark __________________
Luck is where opportunity meets preparation.
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