i want to do the update to the pn 820 however my phone has been giving a usb not recognized for a long time, to get around that i used bluetooth active sync.
in order to do the update i need to plug in via the usb port per the directions.
any ideas on how to fix this? i just was able to sync it via bluetooth , so somehow the phone is working. i am plugging it directly into the desktop usb port, not using a multiplier.
i also changed the network advanced usb connection and still same device not recognized