12-30-2007, 04:15 PM
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Join Date: 12-30-2006
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PDAPhone: 6900
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Carrier: Verizon
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Headset: Aliph Jawbone
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Quote:
Originally Posted by anthony c
Just got my hands on a XV6800 after 15+ years of deliberately choosing the simplest, most rugged basic cell phones and I'm loving the capability as well as the existence of this forum.
I'm a big believer in reading the instructions before crying out for help, but...Help! Aw, what did you expect from a newbie?
My (hopefully) simple but confounding problem is that as I was experimenting with the backlight, I accidentally went all the way to "dark" or "off" with the slider (not knowing it would actually go that extreme) and now I'm stuck with a totally black screen! Can anyone help?
A good friend who has a previous version of this device says that even in the darkest setting, I should still be able to see the screen very faintly by angling it certain ways, but believe me, this 6800 screen is totally dark.
I've tried a soft and hard reset.
Many, many thanks.
AC
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Hmmm...you might wanna get that phone swapped out if your backlight turned completely off when you set it to the lowest setting. It should be dim, but still plenty visible and if you did a hard reset, it should have restored the screen settings back to default as a hard reset brings it back to factory settings.
As said above, if you plug it in your phone sets itself to the power baclight settings which are by default set to the brightest setting so that should solve it, but I would still think about swapping it out at the store because it seems like your backlight might be a little too dim.
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