Just got my hands on a XV6800 after 15+ years of deliberately choosing the simplest, most rugged basic cell phones and I'm loving the capability as well as the existence of this forum.

I'm a big believer in reading the instructions before crying out for help, but...Help! Aw, what did you expect from a newbie?

My (hopefully) simple but confounding problem is that as I was experimenting with the backlight, I accidentally went all the way to "dark" or "off" with the slider (not knowing it would actually go that extreme) and now I'm stuck with a totally black screen! Can anyone help?

A good friend who has a previous version of this device says that even in the darkest setting, I should still be able to see the screen very faintly by angling it certain ways, but believe me, this 6800 screen is totally dark.

I've tried a soft and hard reset.

Many, many thanks.

AC