I had the exact same problem CodysGrammy. I'm waiting right now as the last rep I spoke with put in a request to have my plan reinstated. A few more days and we will see what happens.

one thing I did find out is that if I would have done the upgrade in the store there would have been no problem keeping my old plan as the store reps can make the change in the system. Why it can't be done online or through a telephone rep is beyond me.