11-27-2007, 06:53 PM
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Join Date: 05-30-2007
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PDAPhone: XV6800, Audiovox 9155
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Carrier: V
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153 |
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Quote:
Originally Posted by SCN
Quote:
Originally Posted by Darkrealms
Anything done with telesales must be dealt with by telesales. The retail stores and the telesales/website are two completely different entities. Including for support. If you buy it over the phone or online the stores won't help you with anything (device related).
Just something to keep in mind.
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Just a quick question about support when purchsing online, based on the above if I purchase through web or telesales I can not go to the local store for support or hardware problems, is this correct?
It would definantly influence purchasing on the 28th through the web or the 5th in person at the local store. thanks. |
They are two different departments, they also ship from different warehouses. I've had to deal with this personally.
Quote:
Originally Posted by BetaMan
Verizon will support their phones regardless of where they were purchased as long as it WAS purchased from Verizon. Online, in person, from a B2B Rep. Doesn't matter, as long as it was purchased FROM Verizon. If you bought it off ebay (for example) they wouldn't support it.
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Not true, go in and ask them. I've had to deal with this. They will help you with your plan, not your device. I've had better luck with help with a device I've bought off ebay.
Quote:
Originally Posted by importmonkey
thanks darkrealms.
jbh...can you send a link? i was unable to navigate through howard forums to get to that thread.
thanks!
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NP, hope I it helped. __________________
Quote:
Originally Posted by Ex-VZWTech
Yeah, I like your phone by the way, the best phone they made except for the 9000 :P
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