I thought Verizon had a 14 day return policy. Anyway, you DO have to ship it back. Use box/label supplied and drop it off at any Kinko or call FedEx. It's easy.

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XV6800, XV6700 AND an XV6600, Plantronics Voyager 855 Stereo BT Headset, Jabra JX-10 Release 2, Aliph Jawbone, Motorola H700, Motorola H850, Jabra BT800, Sony HBH-660, 2 GB SD