PDAPhoneHome.com - View Single Post - 6800 Release Date Thread (all carriers)

Quote:

Originally Posted by Darkrealms

Honestly, I think Verizon has loyalties. Samsung, Motorola, etc have more products available and on "the network" than HTC. I think the more pull a partner has with Verizon the sooner their products get tested and approved. Not all of Verizons phones have quality or reliability. I have taken phones back and swapped them out because they were crap. HTC has a small market and has very little pull with products with Verizon. The 6800 has been known about for at least a year now (I started looking and found it without a problem last December). I also find it hard to believe that the 6800 is that much of a mess. HTC has many products out and I have seen far fewer complaints about them than many other products. I think this has more to do with the CDMA companies changing everything on a device that probably worked fairly well from the factory (I understand every products has revisions, but would they have been as necessary with the manufactures software with WM5/6).

This is my opinion. There are many people that share it though.

I would agree with you on the condition that yes loyalties can play a part... but I doubt that is what is going on in this case.

I disagree that there are not problems with this phone... this forum is FILLED with numerous complaints and many... BT alone for an example is a problem that would have Verizon needing to exercise their great but expensive to perform customer service. They would be exchanging phones like crazy... with no fix available yet... now what sense would that make and how much money would it waste AND how much hard fought customer loyalty would it erode?

Just for the record and as a matter of disclosure... I am waiting for the phone myself but am more than happy to keep chugging along with my i730 until then. As a Realtor that depends on his phone as one of the most mission critical tools I use... I would rather wait until it is right. Hey... no one is perfect and who knows... maybe it will come out and still have a problem and I will be wrong, but in my experience thus far with Verizon; I am hoping it will all turn out fine.