11-11-2007, 02:09 AM
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Join Date: 11-11-2007
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PDAPhone: treo 650 - want the i760
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Carrier: Verizon
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Verizon wifi - why do they charge?
I am in the process of renewing contracts and selecting a new phone. I like the new i760 and was trying to determine if this phone will do what I need. While discussing the features with Verizon, both in store and on the phone (technical support), I was told I would be charged usage fees (data transfer fees) if I connected to a wifi network and began surfing.
I thought the folks I spoke with were mistaken so I contacted the technicial support group and they validated I would be charged.
I don't understand this logic. If I connect to a network outside of the cell network, why would I be charged? If I was at home connected to my wifi network, I should be free to surf as much as I want due to the fact I was using a network connection which would NOT take up any bandwidth from the Verizon network.
If I had an iPod Touch and surfed on the wifi network, Apple wouldn't be dipping into my pocket and trying to charge me. When I am on my Dell laptop connected to a wifi network, Dell isn't dipping into my pocket trying to charge me for surfing.
Why does Verizon see fit to charge me for something they are not providing me. Does this make any sense to anyone else? The folks at Verizon flat out didn't agree with this logic. Am I missing something?
I really want to know what you folks think. Is Verizon charging? Are the Verizon reps wrong? If they are right, WHY?
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