Level 3 told me they are aware of the issue and have referred it to R&D Dept.

I had the guy on the phone confirm that it did not work himself by testing with two headsets.


All I got was a "I don't have any more information, call back in about a month to see if we have any more information then."

So no promises of an update for sure.


I suggest that as many people as possible hit up to level 3 on this just to log a case, and call your verizon reps and complain about it.