Well this thing is driving me crazy I could not even sleep last night...I called back this morning to check the my order status and they turned me over the a manager..He told me that my order was was pending and never going to be completed (I then cried at that point) then he said I'm going to cancel the order....I then hung up...Just called back couple hours later played dumb and gave my order # and then the guy gave me a tracking # and said its on the way and will have it Saturday and how the hell did you order that phone....I cannot wait for this thing its driving me nuts...