07-25-2007, 09:23 PM
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Join Date: 08-20-2006
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PDAPhone: Samsung i730
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Carrier: Verizon
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Yes, I did. I waited for the i760 forever and finally gave up. Went from paying $120 for an 1000 (little more) minute plan with data to paying $57 for a 1250 minute plan with data and unlimited text messages. Sprint's customer service is absolutely incompetent, but once you get it working just pay your bill and you don't have to deal with them. I sent a note to the CEO and got a call back today where the rep acknowleged their poor service, said their stock declined severely because of it, and that they are working hard to correct it. The service (delay to get in touch with someone, misrouted calls, disconnected calls, lack of knowledge, etc.) is absolutely ridiculous and will take them time to work through. But now that I have it going, the phone and the plan is well worth it. Coverage for me is about as good.
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