If you are going to write to a CEO, then make sure you proof read, as you want to WRITE, not RIGHT a letter. I know this isn't a grammar forum, but if you are sending something to someone in charge, make sure you try to catch those mistakes, as I can tell you, they don't work out well for pleading your case (we all make those mistakes, so don't feel bad).
Second the NE2 program is an OPTION, they even say that in their terminology. "have the option to enjoy the latest features available." If the technology hasn't changed and isn't updated, how can we get a newer device. The NE2 program is there for you to get something newer if it's available and NOT be stuck with the same device that you got when you first signed up, and it's to get you a discount after your 2 years. It is NOT meant to hold Verizon to getting/updating technologywise every two years, it's meant so that you can get a different handheld every two years at a discount.
Verizon will tell you the same thing, and say, WE HAVE MANY OTHER PDA PHONES AVAILABLE, CHECK OUT ONE OF THOSE, even if the technology isn't different. Think about it, the technology of even some of the phones have gone backwards, heck the Moto V710 had the best radio of ANY handheld I have used since the switch to digital connections (instead of the 3 watt booters in the analog phones).
Technology isn't a constant, and who is to say that something WILL be better in 2 years from what you have.
Although we want the i760, and we want something newer, there are other handhelds out there, even though they aren't "upgrades" to the i730, but Verizon hasn't even announced the i760 (Samsung has), and Veizon really owes you nothing in terms of handhelds, which is the problem with a carrier selling handsets instead of the companies themselves.
It will be nice when everyone does what Apple did, and demands that they have control of the product, and we slowly move to where Samsung sells to us directly, and we can upgrade whenever we want.
The i760 will be out when Verizon is good and ready to do it, no matter how messed up their marketing people are and delaying it for no good reason. It's only been two years, and not everyone here is even ready for the NE2, so really what's another month till we get it. Sure I would be upset if they canceled it completely, but I keep getting told, it's coming soon, and I don't see Samsung letting them drop the device completely, they have too much invested in it.
Quote:
Originally Posted by DIAR
For those of you who might think i'm blowing this NE2 thing out of proportion, this is VZW's promise of the benefits of NE2: Verizon Wireless
Note the references to having a more advanced phone and the latest in digital technology. I think I might actually right a letter to the CEO, regional president and assorted other folks about this. Anyway, read on:
Now Verizon Wireless has a way to ensure that you'll always have a more advanced phone, no matter how technology changes:
Our New Every Two program can provide you with the latest in digital phone technology every two years. And Verizon Wireless is the first company to offer it.
Verizon Wireless is dedicated to making sure that customers receive the quality wireless phone service they deserve.
With our New Every Two program, you can keep up with the latest in mobile communications because your wireless phone is updated to a newer model every two years. No matter what the future advancements in mobile communications might be, you'll always have the option to enjoy the latest features available.
How do you sign up for New Every Two?
If you're a new Verizon Wireless customer: You are automatically enrolled in our New Every Two program when you sign up for a digital calling plan with a monthly access of $35.00 or above ($34.99 in the North East and West areas) with a two-year service agreement. When you have fulfilled your two-year service agreement, you will get up to $100.00 toward the purchase of your next wireless phone when you renew service on a digital calling plan with monthly access of $35.00 or above ($34.99 in the North East and West areas) for another two years of service with Verizon Wireless.
If you're currently a Verizon Wireless customer: Who is on a two-year service agreement with a digital calling plan of $35.00 or higher ($34.99 in the North East and West areas) AND began your two-year service agreement on or after 4/1/00, you are automatically enrolled in the program. This means at the end of your current two-year service agreement, you will get up to $100.00 toward the purchase of your next wireless phone when you renew service on a digital calling plan with a monthly access of $35.00 or above ($34.99 in the North East and West areas) for another two years of service with Verizon Wireless.
Customers who began service prior to 4/1/00, can enroll in the program by signing a new two-year service agreement with a digital calling plan of $35.00 or higher ($34.99 in the North East and West areas). You will be eligible to take advantage of the phone offer at the end of the new two-year service agreement.
Sign up today-with our New Every Two program, you'll always be ready for tomorrow!
For more information, talk to your sales representative
or call 800 2 JOIN IN (800 256 4646). |