I was a victem of the 700W replacement. All I did was make the case of the wlan issue. I use it a lot and have expressed my dissatisfaction with the 700 vs the 6700 on this site. I don't, by any stretch, think the 700 is a bad device, but doesn't suit my needs. I made a good enough case for one of the managers and she had a new in the box 6700 sent to a retail store for me to pick up. I am happy. I didn't gripe, just made a good case. I think my words were: "can I be a squeeky hinge without being mean?" If she can make a case, then it makes it easy for her to follow through. I will say, however, that I am the owner of a 20 device account and I think they treat me differently than when I only had 4. For the most part, I have been treated with respect throughout (I'm sorry, am I rambling?). The point is that you should be able to get the 6700, but I don't think it is a good idea to make a scene in the retail store. Take the 700 then call cs.

matt

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"......and the moral of the story is: you can't have a drink on the house"