I stopped using Handago based on the informaiton/experiences provided here.. I made my last purchase "Space Re-claimer" from Pocketgear.com, and I could not be happier..

After performing a hard reset, my certificate # would not work.. Cust. Service replied to my email w/ in 15 minutes and provided a new one for me immediately.

No extra charge to re-install a piece of software I already purchased..

Good luck.