I was so excited. I loaded Pocket DVD Wizard, and succesfully placed "Robots" onto my Q. I was very excited to impress our 2 year old with the video...until I hit play...no sound! A few days prior, I noticed that the voice command prompts had also stopped. I thought I had tried everything...until I came to this site. Noah's advice to press in the jog dial worked! Thanks!!!

By the way, of all DVD conversion programs, Pocket DVD Wizard is SO easy to work with. I wasted hours trying to follow instructions on the Pocket Movie site, and finally found Pocket DVD Wizard today. After four or five clicks...I had a DVD converted to a WMA file...and placed it on my Q.

Later!

Rob