07-05-2006, 03:52 PM
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Join Date: 07-06-2005
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Location: San Jose, CA
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PDAPhone: SCH-i730
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Carrier: Verizon
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Quote:
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Originally Posted by wwwdrich
Ok, it took 6 phone calls (really), three discussions with Wireless Data support and 7 with customer service, but I finally got them to admit that they *do* provide tethering support for $15.99/month if you already have unlimited data. The solution seems to be finding a competent person in DTS, then get them to discuss the issue with customer service for you. Expect to spend quite a bit of time on hold -- I've been on the phone for nearly 30 minutes and I'm not done yet....
What a nightmare! Now I'm starting to remember why I bailed from Verizon after 10+ years. If T-Mobile had decent reception and a PDA phone like the i730 I never would have come back.
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Ok, I lied. Now customer service is saying "We don't support tethering with PDA devices". Ever *after* I told them to go look at vzam.net which says they do. And after another round on hold they say "We might be able to do it for $35/month -- I'll have to check".
Those of you who have done this, how did you get the service? Are you really getting it for $15.99/month? |
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