They are still unable to find the feature, but the CS Rep is talking to the WDS team and trying to find it. The WDS team said that this was not available on CDMA networks, but was available on some GSM carriers, then I pointed them to the FAQ.

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Here is the answer...

It went in to affect on June 21st, and for new customers it was ready and added to accounts (if you were new) on June 23rd. It will be added to all existing customers by July 15, as it can take up to 3 weeks from the June 23rd date to provision to all the accounts. So some of you might already have it, depending on when the provisioning takes place, otherwise it will happen by July 15.

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-Michael
Need help setting up your i730/i830 or other WM2003/WM5 Phone, as well as the other hacks I have done, check out the MRailing Guides and Links