I realize that what I'm going to ask addresses an issue not intended by this patch, but I'm having a heck of a time getting my phone to hard reset. WM5 is running super slow (even with SD's speedstep patch), my phone module is not setting up properly after soft reboot, plus there are other issues. Would applying this patch force the hard reset that I'm trying to accomplish? And does a hard reset give me a shot at getting my phone to perform better? Or do I need to give up and see if I can get a new phone from Verizon tech support?