Just got a call from Sprint... they had opened up a ticket for the problem I was having. They indicated they're getting similar reports from the Maryland, New York, and Hawaii (!) locations. (Something like 100 or so cells in New York were affected?)

Anyway, if you're having similar problems, please call (per the Sprint rep) call 888-211-4727. At the voice prompt, say "Technical Support", at the next prompt, say "Data", and at the next prompt, say "Connection Card". That should bring you to Tier 2 tech support. What they really need is to get an exact (or as close as possible) location you were at when you had these problems (since they need to send people out to those locations to test). I would assume that the dates and times you experience these problems would be helpful too.

Thanks!

Steve