Heh, I get the same issues with my Sprint service. Last month they charged for a replacement phone that I had dealt with over 4 MONTHS ago (I had returned the phone and all). The phone came in at a nice $150 bucks.

They also had the gall to charge me $15 bucks for sprint pcs vision, which I had delete off of my account 1 YEAR ago.

At least they credited my account, but only after I spoke with the manager.

When I was getting my 6600 the other day, I had to wait in the store for 2 HOURS to get it. Now I know why serial killers exist.