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Quote:

Originally posted by Sincerus
Alright---this is crazy S**T.

4 days ago, I had my phone charging on the cradle, plugged into the A/C and the CPU for ActiveSync. When I went to go to bed, I took it off the cradle and I heard this noise--I ignored it, and went on to bed.

Well when I went to set my alarm, I noticed what that noise was that I heard--it was the LCD screen CRACKING. It cracked in teh lower left corner--I don't mean a small crack, a LARGE one, that has spread in 3 spider cracks across teh whole screen, which affects how the phone is used. I NEVER dropped it--I have only had it for 3 weeks.

What I figure is this: I was charging it near my air conditioner (about 2 feet from) and it was getting hot on the charger. WIth the cold air blowing on it from the back, I think it might have caused something...it is the only reason I can come up with.

Anyways, STUPID F'ING SPRINT won't replace my phone as a "defect" on the warrenty because it is "physical damage"....basically, they don't believe me and think that I dropped the phone (I went to 2 stores, one in a bad part of Detroit, one in a good part). Here is the crappy part...my insurance doesn't kick in until the 19th, and what am I supposed to do then??

Any advice as to what to do...I would like to get it replaced w/o paying the stupid deductible....

Just an update---

I **JUST** got my phone back. It took them 15 days, but I got it--and a brand new one, at that. Stupid LockLine/Sprint. I don't know why they aren't on the same page...

Anyways, to resolve the issue, I called and bitched 3 different times, saying that I DON'T have a cell phone, and that I need one RIGHT now...they gave me the usual run-around, I asked to speak to managers, blah-blah blah...then, finally one day I asked to speak to the Manager's Manager, and Sprint-person told me that I would be put on a call back list and would have a return call in 24-48 hours. Never got the call--got a brand new phone though!