As far as I am concerned, life took over and I made no progress. Besides I will soon be changing the ppc4100 for something else. I am in the process of switching from ATT to Suncom too. Everytime I call I am told something different. All I figured out is that I will be receiving another phone. So far I have been offered a Treo 650, but the manager of the store next to my house said they will be receiving a win-based pda-phone at the beginning of July, so I am holding on to the ppc4100 for now.

If I were you I'd take advantage of the free phone offer. I wouldn't want to get stuck with a phone that is not supported and get into a nightmare every time I have to call support.

If the savy VP next time tells you were on the web you can find instructions on how to flash the ROM, please let us know! My impression is that he wasn't as savy as he posed