If you have never had a Palm before, like myself, its worth the $80 that you can buy it for. The reception is great, goes to analog a bit, but i think its just bell's network. The sound is crystal clear and it works extremly well. I love it. I'd highly recommend it. Heres what was changed for me. Bell entered my cell number(well i did it but who cares) and their SID. they recorded my ESN in Decimal. Thats it. I was then activated the next day because I was signing on under a corporate discount. I have not figured out the roamming thing yet but it doesn't matter cuz I am not roaming from Bell but Sprint. not sure if its one of the other numbers in their or in the chipset itself. Occasionally when I try to call it says network busy, All I do is hangup and redial and it works. but I've only had it happen 1x in 2 week period. Are you in Ontario? If so the Bell world in the mall on Fischer-Hallman and Highland in Kitchener will definately activate it for you. I did find the country code for Canada which is 302 (the phone came as 310 one for US amoungst some others) but the problem lies in the MOBILE NETWORK CODE or (MNC) the phones comes as 01 and from what I have found for bell the MNC was 651 I think. I found it by googling. However the phone only lets you put in 2 digits. Anyways at this point I have it set with 302 and 37 which is for another company, but the phone still displays roam. When I do figure it out I will however be posting it. hope this helps. Keep in mind that there is no roaming charge because you are activated with bell and on their network. The phone is just displaying roam.