I have never heard of that one before. So you are saying that when you hit the hotsync button everything ran fine but it didnt ask you for a user name? If you hotsync for the first time it should ask you to enter a user name which you do and then everything should work. Maybe you had compatability issues with the cable and the version desktop software that you were using? But yea using a serial cradle is much easier and it plug and play to get going.