This is the message I got from Cingular when they emailed me my unlock code:

The following is the process for entering the unlock code for your phone.


IMPORTANT: You have five tries to enter this code into your phone. If you go beyond the five tries unsuccessfully your phone will not be able to be unlocked. If you get "Code Error" displayed on your handset twice we suggest you call us before going any further.



1. Insert the non-Cingular SIM card.

2. Turn on your handset.

You will then be prompted to enter the eight digit unlock code.
Your unlock code is:
The handset is then successfully unlocked.


All other Motorola handset models use these instructions:



1. Insert the non-Cingular SIM card.

2. Turn on your handset.

3. Press and hold the * key until a box appears.

4. Enter *#32#

5. Press OK

6. Enter the unlock code:

7. The handset is then successfully unlocked.



For further customer service and assistance please call: 1-866-331-0500