Just returned from another store that told me that the update was now online. I printed what someone stated to tell them and they took it in the secret back room. They said they downloaded the software from another store and would put it on. I told them the last store that tried it blew the phone out. They said not to worry...

About a half hour later I returned and a lady went to get my phone and returned with it and all data was gone. XG-23 was now the version. They also managed to get that nasty gash out of the front of mine that happened last week when it came out of it's belt clip.
I wonder how they get them scratches out... (grin)

Hard to believe the only way to upgrade is to get another phone...

How do you tell whether the phone you just got is refurbed? I know there's something you enter to look...

Thanks... Guvner..