I've had mine since April 2003, When VZW first rolled them out. In fact I'm still running on 36/23 firmware with over 8000 calls and 16000 minutes. I've had a few soft resets usually associated to some combination of programs I've been running that are known to cause the Palm to burp. I had a SCRP once and it was associated with the phone going into "emergency mode" somehow. I prbably inadvertantly hit the correct combination of keys to invoke it or something, cause I've never seen it since and I've never had a spontaneous SRCP.
I dig this phone!
mg

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