I thought I would pass this along. I called Verizon today about their system not recognizing my ESN so I could download the 2k3 update. After 20 minutes, and then an eventual callback (they really were good though), the tech reported that they were having problems with the whole rollout. She said that they were having problems with the system that does the validation. That was why it didn't recognize my ESN. She also said that even if I could get to the download that both Verizon and Samsung where getting reports of problems in the update itself. She didn't elaborate on what kind of problems, but she recommended that I wait a few weeks before trying to download the update again. Anyone heard anything else like this?