do you have your home desktop set to show video automatically? do you have it set to answer anutomatically?

are you using huge fps or bandwidth settings?

also check the box on the G to show the stats for the receive info to see what if anything is being sent to the g.

that has happened to me once or twice where it would not show video so i did a terminal service call to the server to reboot the portrait program and all worked fine.

the g is cool!